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Shipping Info

UK Delivery - Small Items £4.95 sent via UK Courier please allow approx 5 working days

UK Delivery -  Large items £15.00 sent via UK Courier please allow approx 5 working days

Returns & Exchanges

If your order arrives damaged or parts are missing please contact us immediately either via email at or via telephone on 01633 422138 to arrange an refund or replacement
If you are unhappy with your order and wish to return part or all of your order please email us at to let us know and post the items back within 14 days of receipt to our Caerleon,Newport store – address below. We will then be able to offer you an exchange, refund or credit note to spend online or instore. All refunds shall be returned via the payment method they were made. 

Return Address:

Cooper's, 25 High Street, Caerleon, Newport, NP18 1AG  Tel 01633 422138
Please make sure all items returned are in original packaging and wrapped securely to make sure we can process your return as soon as possible. Any returns should be sent via an insured registered delivery and proof of postage kept as we cannot accept liability for items lost or damaged in transit.
Please note that Cooper's cannot refund postage costs for returning unwanted items to us.

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